Return Policy
Return Policy
At FUERTE, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Returns
- You have 14 days from the date of delivery to request a return.
- Items must be unused, unworn, and in their original condition with all tags attached.
- Items that are damaged, washed, or altered will not be accepted for return.
How to Return
- Contact us at maregamohammed3@gmail.com with your order number and reason for return.
- We will provide you with return instructions within 1–2 business days.
- Pack the item securely and send it to the address provided.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original payment method.
- Shipping costs are non-refundable unless the item was defective or incorrect.
Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please return your original order and place a new order.
Defective or Incorrect Items
If you received a defective or incorrect item, please contact us immediately at maregamohammed3@gmail.com and we will resolve the issue at no additional cost to you.
Thank you for shopping with FUERTE.
FUERTE — Strength in every detail.